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You can submit your timesheet through our online portal or mobile app. Simply log in, enter your hours worked, and submit for approval. Timesheets should be submitted weekly by Friday 5 PM.
We process payments weekly. Once your timesheet is approved and we receive payment from your agency, your salary will be processed and paid into your bank account within 24 hours.
Log into your contractor portal and navigate to the expenses section. Upload receipts and fill in the expense details. All expenses must be business-related and comply with HMRC guidelines.
You'll need: valid passport or driving license, proof of address, bank statement, P45 (if available), and your signed contract with the end client.
Holiday pay accrues at 12.07% of your gross pay. You can request holiday through the portal, and it will be paid at your average weekly rate over the previous 12 weeks.
Statutory Sick Pay (SSP) is available after 4 consecutive days of illness. You'll need to provide a fit note for absences over 7 days. Contact us as soon as possible if you're unwell.
Complete guide for new contractors joining our umbrella company
Step-by-step instructions for submitting timesheets
Learn what expenses you can claim and how to submit them
Understanding IR35 and how it affects umbrella contractors
Calculate your holiday entitlement and pay
Understanding your tax code and what it means
For urgent payroll issues or emergencies outside of business hours, please use our emergency contact line.